We do require all applicants to inspect the property in person before submitting a tenancy application. We understand that there are occasionally circumstances which prevent this, so we do also allow you the option to send someone on your behalf.

Once you have viewed a property, or someone has viewed the property on your behalf, you are then able to submit your application for tenancy. Our renta­­l applications can be submitted via post, email or handed in at the inspection. Ensure the Tenancy Agreement Terms have been viewed by you. Complete one Application Form per person. Children may be included on a Parent or Guardian’s Application. Include copies of documents which may help to verify your Application Information provided by you, this includes the following; Birth certificate or Passport Drivers Licence, Proof of Age card, Other Photo ID from Government eg Pension Card, Student Card 2 recent Rent Receipts 2 recent Pay Advices Tenancy Ledger Bank/Credit Card statement Car registration certificate Rates Notice Electricity Account / Gas Account / Telephone Account Ensure that you have completed and signed your application form and have included photocopies of all ­required information, please note this Agency cannot provide photocopying services. Incomplete applications will not be processed, please ensure that the application is completed in full, is signed and that all relevant information is received. Once received, we will check your identification to ensure that all details line up as they should, checks are made on the following; Affordability, to ensure that you can afford the property and that the rent is within your means; We contact your Employer/HR Manager, current and previous Agent/Landlord and personal referees for verifying information supplied to support your Application for tenancy To verify your information, we contact Tenancy Databases eg TICA, NTD and TRA. If you have had a problem with a previous Tenancy, please discuss the circumstances with us Applications that meet our criteria will be passed to the property owner who'll make the final decision on which application to progress; If you’re application is selected, we will notify you immediately to arrange a sign-up meeting; If your Application is not accepted by the Landlord, it will be retained for one month for your collection or if uncollected by you it will be destroyed securely to comply with Privacy Legislation. The Landlord is not required to provide a reason.

As your Application is a high priority, we will endeavour to have an answer to you within 24 - 48 hours but will advise you if it will be longer due to delays in reaching your contacts.

Once you have been accepted for a property the successful Applicant/s are then required to sign the General Tenancy Agreement and pay 2 weeks rent within 24 hours to secure the property. Bond will be required to be paid in full before any keys for the property are released. When it is time to move into the premises, we will meet with you to go through all the paperwork that you would have already signed, we will carefully explain the details of the lease including our expectations and obligations throughout the term of your lease agreement. We will explain our zero-tolerance policy for late rent payment, the bond lodgement process, action for emergency repairs and help to arrange payment methods if necessary. Click to access a copy of the Lease Agreement